- Ensure that VidyoRoom is running the latest firmware / client
- Try bypassing audio solution by using line level ear buds and/or USB headset.
- If available, try replacing the speaker to see if the problem is with the speaker or the Room System itself.
- Turn up the volume (Either with remote control or VidyoRoom’s admin UI)
- Gather logs along with date/time and escalate to Vidyo Support.
Comments
0 comments
Please sign in to leave a comment.