Symptom:

Clicking on an https guest link, web page works fine but VidyoDesktop never presents the “enter your name” window, like nothing is happening.

Reason:
The connection between the VidyoPortal site and VidyoDesktop is done via a fake image upload. The VidyoDesktop connection is non-secured while the site is, some browsers (not just IE) will block mix content or unsecured images.

Solution:
Under the IE advance tab – security there is an option to block unsecured images with other mix content please uncheck that option.

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