Need more help?

If you didn’t find what you’re looking for here, you can contact the VidyoCloud Support Team at:

For Cloud phone hotline: 

US: 1-844-48-VCaaS (488-2227) or +1-201-620-6955 if calling outside USA.

China: +86 1087833419

EMEA/India (France Office): + 33 975 18 19 00

Italy: +39 0699266512

United Kingdom: +44 2035141783

For On premise phone hotline:

US: +1.866.99.VIDYO or +1.866.998.4396 or +1.201.289.8597

China: +86 1087833419

EMEA/India (France Office): + 33 975 18 19 00

Italy: +39 0699266512

United Kingdom: +44 2035141783

Reseller Hotline: +1.866.615.5169

For urgent requests during onsite deployment. For all other requests please use one of the numbers above.

Email: support@vidyocloud.com

For ticket submission, be sure to check out this article concerning gathering relevant information and logs before sending.