Downloading, Installing, Using, and Troubleshooting VidyoConnect and VidyoDesktop

About VidyoConnect, VidyoDesktop, and VidyoMobile

Enghouse Vidyo’s most up-to-date enterprise meeting solution for team collaboration is VidyoConnect™. VidyoConnect is available for both desktop and mobile endpoints. It offers a rich set of features and a unified UX across platforms.  We invite you to visit our VidyoConnect page to find out more about all the VidyoConnect applications and the plans we offer. For more specific information about how to switch from VidyoDesktop to VidyoConnect, see the Transition from VidyoDesktop to VidyoConnect article. 

 

Current Desktop and Mobile Endpoint Products/Solutions

    VidyoConnect for Desktop

• Downloading VidyoConnect for Desktop
• Installing VidyoConnect 
• Connecting to a VidyoConnect, VidyoDesktop, or VidyoMobile Call as a Registered or Guest User
• Using the Features and Capabilities
• Testing and Troubleshooting
• Admin Support:
  • Using the Tenant Admin Portal (Cloud and On-Premises)
  • Using the Super Admin Portal (On-Premises)
  • Using VidyoCloud Hybrid Implementation (Cloud and On-Premises)

   VidyoConnect for Mobile

• To download the VidyoConnect mobile application, go to the Google Play Store if you have an Android device or go to the App Store if you have an iOS device. 
• Installing:
  • Recommended iOS and Android Devices
  • Technical Specifications
• Connecting to a VidyoConnect, VidyoDesktop, or VidyoMobile Call as a Registered or Guest User
• Testing and Troubleshooting

Legacy Desktop and Mobile Endpoint Products/Solutions

    VidyoDesktop

• Downloading and Installing VidyoDesktop
  • Video: Download and Install VidyoDesktop 
• Connecting to a VidyoConnect, VidyoDesktop, or VidyoMobile Call as a Registered or Guest User
• Using the Features and Capabilities
  • Installation and User Guide
• Troubleshooting (for Admins)
• Troubleshooting (for Users)

   VidyoMobile

• Downloading and Installing VidyoMobile for Android
• Downloading and Installing VidyoMobile for iOS
• Connecting to a VidyoConnect, VidyoDesktop, or VidyoMobile Call as a Registered or Guest User
• As an alternative to the VidyoMobile app, we recommend you download the VidyoConnect Mobile app for free from either the Google Play Store for Android devices, or the App Store for iOS devices.