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Importing Users


If you need to add multiple user accounts, you can do so by importing a .csv or .veb file that contains the user information. All imported users are created as the Normal user type.

Imported users do not trigger new user account notifications; therefore, administrators should directly email the login credentials to all imported users.

To import users:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging in to the Tenant Admin Portal.

    The Users page displays by default.

  2. Click Import Users on the bottom of the page.

    The Import Users pop-up displays.


  3. Click Browse....

  4. Locate and open your .csv or .veb file.

  5. Enter a password to protect the .veb file bundle if you want to import a .veb file.

  6. Click Import Users.

    A message displays confirming the number of imported users.


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