VidyoDesktop - Troubleshooting Flow Chart July 20, 2018 21:30 Updated Follow Use this chart in order to pinpoint the problem Attachments: VidyoDesktop-Troubleshooting_Flow_Chart_RevA_Final.pdf (90 KB) Related articles General Endpoints - I see no video (just a black window), or receive a DirectX error General Endpoints - Using VidyoProxy as a troubleshooting tool VidyoDesktop - Log Gathering VidyoDesktop - I cannot see other participants but can hear them and they hear and see me General Endpoints - Video freezing and "power saving plan" alarm while in conference. Comments 0 comments Please sign in to leave a comment.
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