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Deleting Users


If a user leaves the organization or no longer has access to the system and needs to be removed, you can completely delete a user from the system.

To delete a user:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging in to the Tenant Admin Portal.

    The Users page displays by default.


  2. Find the user you wish to delete by using the search filters, sorting on the headers, or by pagination.

  3. Select one or more checkboxes at the left of the row of the user(s) that need to be deleted.

  4. Click Delete at the bottom of the page and answer Yes to all prompts.

Deleting a user also deletes all of the personal, public, and scheduled rooms they created. Once a user is deleted from the system, it cannot be undone.

As an alternative to deleting a user, you can clear the Enabled checkbox on the User's page to change the user's status to disabled. Disabling a user puts them on hold with all of his or her information intact. That user will not show up in searches in the VidyoPortal™ and will not be able to log in; however, you can re-enable them at any time. For more information, see Editing Users.


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