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Vidyo Compatibility Matrix

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The Vidyo Compatibility Matrix is for Vidyo customers who have an on-premise installation of Vidyo products. If you are a cloud-only customer, this Compatibility Matrix does not pertain to you because Vidyo will upgrade software as needed and ensure that cross-product compatibility is maintained.

In the following tables, bold green text indicates the current Head of an Anchor.

 

The Vidyo Compatibility Matrix is subordinate to the Vidyo Software Maintenance Policy. Therefore, when a pair of releases is listed in this document as compatible, but one or both of those releases is no longer maintained according to the Vidyo Software Maintenance Policy, bug fixing will not be done on those releases.

 

If you'd like information about upgrading your servers, please see the Vidyo Upgrade Steps Lookup Tool

Product Compatibility With VidyoPortal™

Vidyo Product VidyoPortal
Version 18.3.x
(Supported Version)
VidyoPortal
Version 18.2.x
(Supported Version)
VidyoPortal
Version 3.3.7 
(Non-maintained Version)
Infrastructure
VidyoRouter™ 18.3.x 18.2.x 3.3.7
VidyoGateway™ 3.5.2**(refer to note below) 3.5.2 3.2, 3.2.1, 3.2.2, 3.2.3, 3.2.4, 3.3.2, 3.4.0, 3.5.0, 3.5.1, 3.5.2
Vidyo Server for WebRTC 3.2.2 3.2.2 3.2, 3.2.1, 3.2.2
Vidyo Server for Microsoft® UC 3.5 3.5 3.5
VidyoReplay™ 3.1.4, 3.1.5 3.1.4, 3.1.5 3.0, 3.0.1, 3.1.0, 3.1.2, 3.1.3, 3.1.4, 3.1.5
Desktop and Mobile
VidyoConnect™ for Desktop 18.3.0, 18.3.1, 18.4.0 18.1.1, 18.2.0, 18.2.2, 18.2.3,  18.3.0, 18.3.1, 18.4.0 N/A
VidyoConnect™ for WebRTC 18.2.5 18.1.1, 18.2.0, 18.2.2, 18.2.5 N/A
VidyoConnect for Mobile 18.1.0,18.3.0 18.1.0, 18.3.0 N/A
Vidyo Neo™ for Desktop N/A N/A N/A
Vidyo Neo for WebRTC N/A N/A N/A
VidyoDesktop™ 3.6.13, 3.6.14, 3.6.15, 3.6.16 3.6.13, 3.6.14, 3.6.15, 3.6.16 3.3.3, 3.4, 3.5.2, 3.6.0, 3.6.3, 3.6.5, 3.6.9, 3.6.12, 3.6.13, 3.6.14, 3.6.15
VidyoDesktop for Linux®  N/A N/A 3.6.3
VidyoDesktop VE  N/A N/A  3.0.1, 3.0.2
VidyoMobile™ for Android™  2.5.3 2.5.3  2.3, 2.4, 2.5, 2.5.1, 2.5.2
VidyoMobile for iOS  2.4.3, 2.4.4 2.4.3, 2.4.4  1.5.1, 1.6, 1.6.1, 2.0.1, 2.0.2, 2.0.3, 2.0.4, 2.2, 2.2.1, 2.2.2, 2.2.3, 2.2.4, 2.2.6
VidyoWeb™  1.3.20, 1.3.24, 1.3.25, 1.3.26 1.3.20, 1.3.24, 1.3.25, 1.3.26  1.0.5, 1.1.0, 1.1.1, 1.1.2, 1.2.0, 1.3.0, 1.3.1, 1.3.6, 1.3.7, 1.3.10, 1.3.14, 1.3.15, 1.3.16, 1.3.18, 1.3.19, 1.3.20, 1.3.24, 1.3.25
VidyoWeb (for WebRTC deployments only) 3.2.24, 3.2.25, 3.2.26  3.2.24, 3.2.25, 3.2.26  3.2
Vidyo Extension for Microsoft Outlook®  2.4.2, 2.4.4  2.4.2, 2.4.4  2.4.2, 2.4.4
Vidyo Extension for Google Chrome™
(replaces Vidyo Extensions for Gmail and Google Calendar™) 
2.2.1  2.2.1  1.1, 2.0, 2.0.1, 2.1, 2.2.0, 2.2.1
VidyoSlate™ for Android   1.0 1.0   1.0 
VidyoSlate for iOS 2.1  2.1   2.1
Huddle Rooms and Board Rooms
VidyoRoom™ HD-2 3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25 3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.15, 3.3.17, 3.3.19, 3.3.20, 3.3.21, 3.3.22, 3.3.23
VidyoRoom HD-3 3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25 3.3.13, 3.3.15, 3.3.17, 3.3.19, 3.3.20, 3.3.21, 3.3.22, 3.3.23
VidyoRoom HD-40 Revision A and HD-230 3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.2.5, 3.2.6, 3.2.7, 3.3, 3.3.1, 3.3.3, 3.3.4, 3.3.6, 3.3.7, 3.3.9, 3.3.10, 3.3.11, 3.3.12, 3.3.13, 3.3.15, 3.3.17, 3.3.19, 3.3.20, 3.3.21, 3.3.22, 3.3.23
VidyoRoom HD-40 Revision B and
HD-100 Revision D 
3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.2.5, 3.2.6, 3.2.7, 3.3, 3.3.1, 3.3.3, 3.3.4, 3.3.6, 3.3.7, 3.3.9, 3.3.10, 3.3.11, 3.3.12, 3.3.13, 3.3.15, 3.3.17, 3.3.19, 3.3.20, 3.3.21, 3.3.22, 3.3.23 
VidyoRoom HD-40 Revision C 3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.10, 3.3.11, 3.3.12, 3.3.13, 3.3.15, 3.3.17, 3.3.19, 3.3.20, 3.3.21, 3.3.22, 3.3.23
VidyoRoom HD-50,
HD-100 Revision A, B, C, and 4A, HD-110,
HD-200, and HD-220 
N/A  N/A  2.2.7
VidyoRoom SE 3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25 3.3, 3.3.1, 3.3.3, 3.3.4, 3.3.6, 3.3.7, 3.3.10, 3.3.11, 3.3.12, 3.3.13, 3.3.15, 3.3.17, 3.3.19, 3.3.20, 3.3.21, 3.3.22, 3.3.23
VidyoPanorama™ 600 3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25  3.3.20, 3.3.21, 3.3.22, 3.3.23, 3.3.24, 3.3.25 3.2.5, 3.2.6, 3.2.7, 3.3, 3.3.1, 3.3.3, 3.3.4, 3.3.6, 3.3.7, 3.3.9, 3.3.10, 3.3.11, 3.3.12, 3.3.13, 3.3.15, 3.3.17, 3.3.19, 3.3.20, 3.3.21, 3.3.22, 3.3.23 
Platform APIs
VidyoClient API  3.5.1, 3.5.2, 3.5.3, 3.5.4, 3.5.6, 3.5.7. 3.5.9, 3.5.10, 3.5.11, 3.5.12, 3.5.13, 3.5.14  3.5.1, 3.5.2, 3.5.3, 3.5.4, 3.5.6, 3.5.7. 3.5.9, 3.5.10, 3.5.11, 3.5.12, 3.5.13, 3.5.14  3.3.1, 3.3.2, 3.3.3, 3.3.4, 3.4, 3.4.1, 3.4.2, 3.4.3, 3.4.4, 3.4.6, 3.5.0, 3.5.1, 3.5.2, 3.5.3, 3.5.4, 3.5.6, 3.5.7, 3.5.9, 3.5.10
VidyoWorks™ Client API for the VidyoWeb Browser Extension (for Chrome)  1.3.20, 1.3.24, 1.3.25, 1.3.26   1.3.16, 1.3.18, 1.3.19, 1.3.20, 1.3.24, 1.3.25, 1.3.26  1.0.6, 1.1.0, 1.1.1, 1.2.0, 1.3.0, 1.3.1, 1.3.6, 1.3.7, 1.3.10, 1.3.14, 1.3.16, 1.3.18, 1.3.19, 1.3.20, 1.3.24
VidyoWorks Client API for the VidyoWeb Browser Extension (for Internet Explorer®, Safari®, and Firefox® version 38.7.0 ESR and earlier than version 52)  1.3.20, 1.3.24, 1.3.25  1.3.16, 1.3.18, 1.3.19, 1.3.20, 1.3.24, 1.3.25  1.2.0, 1.2.3, 1.3.0, 1.3.1, 1.3.6, 1.3.7, 1.3.10, 1.3.14, 1.3.16, 1.3.18, 1.3.19, 1.3.20, 1.3.24
VidyoWorks Client API for WebRTC  3.2.24, 3.2.25  3.2.24, 3.2.25  3.0

 

Remote Product Compatibility with VidyoRoom

Vidyo Product VidyoRoom
Version 2.2.4
(Supported
Version)
VidyoRoom
Version 3.1
(Non-
maintained
version)
VidyoRoom
Version
3.3.0-3.3.11
(Supported
Version)
VidyoRoom
Version
3.3.7-3.3.25
Supported
Version)
VidyoRemote™ 3 for Android N/A N/A N/A 3.1.16
VidyoRemote 3 for iOS N/A N/A N/A 3.0.3
AMX® NetLinx® Module for VidyoRoom 1.0 1.0 1.0 1.0
Crestron® Module for VidyoRoom 1.0 1.0 1.0 1.0

**If you are using VidyoGateway version 3.5.x, please read the note below.

If you are using this release of the VidyoPortal and VidyoRouter with VidyoGateway version 3.5.x, please note that if the conference moderator or a participant mutes the video of another participant in the call, all legacy participants in the call will see the last frozen frame of the participant whose video was muted.

If you anticipate that this issue will affect your workflows, Vidyo recommends that you do not upgrade to version 18.3.1 at this time. Vidyo plans to release a new version of VidyoGateway in the near future that will address this issue.

 

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