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General Endpoints - Black tiles sometimes with Microsoft LifeCam Studio


Problem: Sometimes I get a black tile when using Microsoft™ LifeCam Studio and Vidyo.

Resolution: Microsoft LifCam Studio camera is not compatible with Windows 7.
It is compatible with 8, 8.1, 10 and 10.1

Notes: In some situations the problem is mitigated on Windows 7 machines by:

  1. Update of onboard or graphics card drivers to latest
  2. Update of Microsoft LifeCam Studio drivers from 2006 (default) to latest.
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