How Do I Report a Security Issue to Vidyo?

Vidyo takes security very seriously; therefore, if you believe you've discovered a security vulnerability or any other security issue while using a Vidyo product or service, please report the issue to us at your earliest convenience.

To report a security issue to Vidyo:

1. Go to the Vidyo Help Center. 
   
   
2. Click the green Submit a Ticket button.
   
   
3. Choose the flow most suited to the security issue.
   Some of the available options are shown here: 
   
   
   
   
4. Explain your security vulnerability or concern in the ticket title and description.
   
   

Our engineers will treat your ticket as a high-severity, high-priority ticket in the system and mark it as security-related before commencing our internal escalation process.