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For On-Premises Customers:

Our software and documentation are available to download at this knowledge base. Simply login to access the following packages and files: 

For most On-premises software documentation please refer to the On-Premises Administration category which hosts Release Notes and Admin guides, as well as detailed articles and how to's.

If you are not a registered user and have active support coverage with Vidyo, please contact us to register


For VidyoCloud Customers:

If you are VidyoCloud customer or guest, joining and getting the app is as easy as clicking on your meeting link. If you do not already have the client you may choose to download it install. When you open it, you'll automatically join the call. Alternatively, First-time users can download VidyoConnect from your Portal URL.

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