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Unplanned Outage: VidyoCloud™ Recording services 11/16/2017

  • 11/16/2017 2:46pm EST: We're happy to report that the issues which have affected the service have been resolved. The service is working as expected.


  • 11/16/2017 2:41PM EST: Vidyo Recording services outage affecting new recordings as well as ongoing recordings abruptly ending.


Post Mortem:

The outage was the result of an issue that is currently being investigated and a mitigation plan in place.

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