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Unplanned Outage: VidyoCloud Health™ 11/13/2017

  • 11/13/2017 6:06pm UTC: The issues which affected the service were resolved and the service is now working as expected


  • 11/13/2017 5:58PM UTC: The VidyoCloud Health Environment was inaccessible due to a missed network configuration


Post Mortem:

The outage was due to a missed network misconfiguration, rules were reviews on how to avoid such an event in the future. 

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