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Changing Your Password


To change your password:

    1. Log in to the VidyoConnect portal.

      The HOME page appears.

    2. Hover your mouse cursor over MY ACCOUNT.

    3. Click CHANGE PASSWORD from the submenu.

      As an alternative, you can click CHANGE PASSWORD from the submenu to the left of the MY ACCOUNT page if currently accessing that page.

    4. Do the following:
      • Enter your old password in the Old Password field.

      • Enter a new password in the New Password field.

        Please adhere to the following guidelines shown here.

      • Re-enter your new password in the Confirm Password field.

      • Click the SAVE button.

        An on-screen confirmation message appears indicating that the password was updated successfully.
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