The following table defines the compatibility between the VidyoEngage for Genesys Adapter, operating systems, specific platforms, and browsers.
See the Genesys Supported Operating Environment Reference Manual for all supported operating systems.
CIM version 8
|Third Party to support click-to-Vidyo||
|Workspace Desktop Edition||18.104.22.168|
The Genesys recommendation is to use the same specs as the small configuration referenced in the Genesys Hardware Sizing Guide for the Vidyo Server.