Partners Blog Contact Us

Missing Meetings Section in VidyoConnect Client

Follow
Issue:
A user is missing the Meetings section on the left-hand side of the VidyoConnect client.  Only showing three sections on the left instead of four.
 
 
Inline image 1
 
 
Cause of issue:
Tenant does not have Scheduled Rooms enabled.​
 
​Resolution:
For VidyoCloud users, ensure that Scheduled Rooms option is enabled on the tenant admin page under Settings->Feature Settings->Room.
 
For on-premise customers, confirm that ​Scheduled Rooms are available on the VidyoPortal by going to Settings->Feature Settings->Room.
 
Inline image 2
 
 
​Once Scheduled Rooms are available, have the user log out of the VidyoConnect client and back in.  You will then have the Meetings section available on the left-hand sidebar.
 
Inline image 3
Was this article helpful?
1 out of 1 found this helpful

Comments

0 comments

Please sign in to leave a comment.