The VidyoWorks™ service has been experiencing problems at 5:07 - 5:18 PM EST, Feb 1st, 2017 due to an Internet Service Provider (ISP) outage.
This was a critical outage with Internap, and it was affecting users connecting to VidyoWorks.
We apologize for the disruption of service and can report that service has been restored.
If you would like further information or need additional assistance, please contact VidyoCloud Support at 1-844-48-VCaaS (488-2227) or +1-201-620-6955.
The VidyoCloud Support Team