ARCHIVED ARTICLE: Immediate Action Required to Continue Using Chrome with VidyoWeb

Chrome™ 56, which is scheduled for release on January 31, 2017, deprecates a capability currently used by Vidyo’s JavaScript API such that VidyoWeb™ will stop working on Chrome unless action is taken.

What is the required corrective action?

Version 1.3.15 (0004) of the VidyoWeb Extension and Version 1.3.14B (0004) of the VidyoWorks™ Client API for the VidyoWeb Browser Extension removes the dependency on the deprecated API, MediaStreamTrack.getSources, by replacing it with a new API, MediaDevices.enumerateDevices.

If you are a development partner, you simply need to replace the vidyo.client.js directory with this release. Ensure that you upload the new VidyoWeb package to the VidyoPortal™ so that it is pushed to users the next time they attempt to join a call via VidyoWeb. 

What do I do next?

• For more details about VidyoWeb version 1.3.15, see these articles: 
  • What's new in VidyoWeb Extension version 1.3.15 
  • Compatibility for the VidyoWeb Extension
  • Resolved and known issues in VidyoWeb Extension version 1.3.15
• To download the version 1.3.15 (0004) VidyoWeb package from the Vidyo Support Center, go to the Vidyo Support site. 
• To download version 1.3.14B (0004) of the VidyoWorks Client API for the VidyoWeb Browser Extension, go to the Vidyo Developer Portal.

Where can I get help?

If you need help or have questions, please feel free to do one of the following:

• Vidyo Resellers and End Users with "Plus" coverage: Please contact the Vidyo Customer Service Team at support@vidyocloud.com.
• Vidyo End Users without "Plus" coverage: Please contact your authorized Vidyo Reseller.