Partners Blog Contact Us

Interoperability Issues Between Vidyo and SonicWALL Firewalls

Follow

Vidyo has discovered an interoperability issue that may occur when Vidyo equipment is deployed behind SonicWALL firewalls. We are not aware of similar interoperability issues with other firewall products.

The deployment options, known to introduce the interoperability issues, are listed below:

VidyoVoice Interoperability with SonicWALL Firewall
  • VidyoVoice service cannot be deployed when a VidyoRouter is behind a SonicWALL firewall. SonicWALL Firewall Between VidyoRouters Causing Cascade Failure
VidyoRouters separated by a SonicWALL firewall causing cascade Failures
  • An interoperability issue may occur when two VidyoRouters separated by a SonicWALL firewall attempt to cascade to each other. The cascade attempt fails and results in users successfully joining VidyoConferences, but unable to see other participants.
VidyoRouter behind SonicWALL Firewall Causing One-way Audio
  • An interoperability issue may occur when a VidyoRouter is behind a SonicWALL firewall causing users to sometimes experience one-way audio while using VidyoVoice or other legacy endpoints.
Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.