If you are using VidyoPortal version 3.4.4 or earlier, scroll to the bottom of this article to obtain additional information.


To delete endpoint software installation files:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging in to the Admin interface.

    The Users page displays by default.

  2. Click the Settings tab.

    The License page displays by default.

  3. Click Manage Endpoint Software on the left menu.

    The Manage Endpoint Software page displays.

  4. Select the checkboxes for the files you wish to delete.

  5. Click Delete at the top or bottom of the list.



  6. Click Yes in the Confirmation pop-up that displays.

    If you delete a file by mistake, you must always upload it again provided you have not deleted it from your computer. If the file you mistakenly deleted is the current version of the client you also have the option of downloading it again from your reseller or Vidyo Customer Support.

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To delete endpoint installation files if using VidyoPortal version 3.4.4 or earlier:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging in to the Admin interface.

    The Users page displays by default.

  2. Click the Settings tab.

    The License page displays by default.

  3. Click Upload Endpoint Software on the left menu.

    The Upload Endpoint Software page displays.

  4. Select the checkboxes for the files you wish to delete.

  5. Click Delete at the top or bottom of the list.



  6. Click Yes in the Confirmation pop-up that displays.

    If you delete a file by mistake, you must always upload it again provided you have not deleted it from your computer. If the file you mistakenly deleted is the current version of the client you also have the option of downloading it again from your reseller or Vidyo Customer Support.

 

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