The layout of the Endpoint Software Versions page is based on the file server mode that the Super Admin chooses from the Super Admin portal.

If you are using VidyoPortal version 3.4.4 or earlier, scroll to the bottom of this article to obtain additional information.

Uploading endpoint software installation files to an external server or CDN

To upload endpoint software installation files to an external server or CDN:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging In as a Tenant Admin.

    The Users page displays by default.

  2. Click the Settings tab.

    The License page displays by default.

  3. Click Manage Endpoint Software on the left menu.

    The Manage Endpoint Software page displays.




  4. Select the appropriate software version from the Platform drop-down.

  5. Enter the appropriate URL in the External CDN URL.

  6. Enter the associated version in the External Version.

  7. Click Save.

    From the Added Endpoint Software list, you can activate or delete external CDN URLs for your users from the list.

     

Uploading endpoint software installation files to VidyoPortal

To upload endpoint software installation files to VidyoPortal:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging In as a Tenant Admin.

    The Users page displays by default.

  2. Click the Settings tab.

    The License page displays by default.

  3. Click Manage Endpoint Software on the left menu.

    The Manage Endpoint Software page displays.

  4. Click Browse.



  5. Click Upload to import the installation file after selecting it.

    To avoid failure messages, make sure you are uploading Vidyo software only. The software file name ends with an .exe extension for Windows and VidyoRoom and .dmg for Macintosh.

    We recommend uploading the latest version of the software when it becomes available to help make sure all system users are utilizing the most up-to-date Vidyo software.

    When the endpoint installation file is uploaded, it displays in the Uploaded Endpoint Software list under its corresponding heading. Scroll through this list to view all available installation files.



    From the Uploaded Endpoint Software list, you can activate or delete installers for your users from the list.

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To upload endpoint software installation files to VidyoPortal if using VidyoPortal version 3.4.4 or earlier:

  1. Log in to the Admin portal using your Admin account.

    For more information, see Logging In as a Tenant Admin.

    The Users page displays by default.

  2. Click the Settings.

    The License page displays by default.

  3. Click Upload Endpoint Software on the left menu.

    The Upload Endpoint Software page displays.

  4. Click Browse.



  5. Click Upload to import the installation file after selecting it.

    To avoid failure messages, make sure you are uploading Vidyo software only. The software file name ends with an .exe extension for Windows and VidyoRoom and .dmg for Macintosh.

    We recommend uploading the latest version of the software when it becomes available to help make sure all system users are utilizing the most up-to-date Vidyo software.

    When the endpoint installation file is uploaded, it displays in the Uploaded Endpoint Software list under its corresponding heading. Scroll through this list to view all available installation files.



    From the Uploaded Endpoint Software list, you can activate or delete installers for your users from the list.

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