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Adding and Deleting Users

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As an Admin, you can add users to your plan until you reach the maximum number of licenses associated with your subscription. You can also delete users from your plan.

You can add up to 50 users; however, you won't be able to start adding users until you make a successful payment for the number of the users that you want added.


Adding a User

To add a user:

  1. Log in to the VidyoConnect portal.

    The HOME page appears.



  2. Click USER MANAGEMENT from the main menu.

    The USER MANAGEMENT page appears. The "Licenses" message to the left of the ADD USER button indicates how many licenses you've currently used.

    UserManagement.png

  3. Click the ADD USER button.

    A pop-up appears.



  4. Enter the new user's email address, first name, and last name.

  5. Click the ADD USER button.

    The new user is added and his/her name displays in the list on the USER MANAGEMENT page. In addition, a validation email is sent to that user.
     

If the user doesn't respond to the validation email, you can return to the USER MANAGEMENT page, hover your mouse cursor over the row for that user, and click  from the right of the row. When you do so, another validation email is sent to that user.

 

Deleting a User

To delete a user:

  1. Log in to the VidyoConnect portal.

    The HOME page appears.



  2. Click the USER MANAGEMENT tab.

    The USER MANAGEMENT page displays. The "Licenses" message to the left of the ADD USER button indicates how many licenses you've currently used.

    UserManagement.png

  3. Hover your mouse cursor over the row for the user that needs to be deleted.

  4. Click .

    A confirmation pop-up appears.



  5. Click YES.

    The user is deleted and his/her name is removed from the list on the USER MANAGEMENT page. In addition, an on-screen message appears indicating that the user was successfully removed.

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