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User Status Notification

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User Status Notification is a blocking server, and a valid and responsive SOAP server must be configured. The VidyoPortal can send User Status Notifications to external entities using the SOAP interface. Every time the status of a User on the VidyoPortal changes (for example from Offline to Online) the VidyoPortal sends a notification message using the pre-configured SOAP interface. It is an application’s responsibility to determine how the user status information received via the SOAP interface will be processed. One of the possible use cases for this mechanism is providing the User Status information to Presence servers.


User status notification service overview

The User Notification web service should be exposed via the SOAP interface.

It is described in the UserStatusNotificationService.wsdl file.

The WSDL file defines the operation called notifyUserStatus() which receives the User Status Notification structure as a parameter.


Request Parameters

Name Type Description Required

UserName

String

The user name of a user logged into the VidyoPortal.

Yes

Tenant

String

The name of the tenant the user is logged into. If a VidyoPortal has only one tenant, this string is always Default.

Yes

UserStatus

Array of Strings

Describes the member status based on the operation state of the endpoint in use by the member:

  • Status is Offline: Can't be reached for a conference.

  • Status is Online: Can be reached for a conference or a direct call.

  • Status is Busy: In a conference and can't be reached for another conference or a direct call.

  • Status is BusyInOwnRoom: In a conference in own personal room and can't be reached for another conference.

  • Status is Ringing: The endpoint associated with the member has started to ring upon receiving either a direct call or an invite event from another participant.

  • Status is RingAccepted: The endpoint associated with the member accepted the call from another participant.

  • Status is RingRejected: The endpoint associated with the member rejected the call from another participant.

  • Status is RingNoAnswer: The endpoint associated with the member has not answered within the allotted period of time.

  • Status is Alerting: The endpoint associated with the member is being alerted about the incoming call.

  • Status is AlertCancelled: The endpoint associated with the member is no longer being alerted about the incoming call.

Yes


The VidyoPortal can be configured to send User Status Notifications in the format described above to a SOAP Server.

The User Status Notification is a blocking server and could be a point of failure; therefore, once it’s configured, you must ensure that the service is available at all times.



Configuring user status notification

To configure User Status Notification:

    1. Log in to the Super Admin portal using your Super Admin account.

      For more information, see Logging in to the Super Admin Portal.

    2. Navigate to Settings > Maintenance > Status Notify.

    3. Select the Enable checkbox.

    4. Provide the URL of the SOAP server.

      For example:  http://[SOAP Server IP]/[notif_server.php], where
      [notif_server.php] is the PHP SOAP server that will handle the SOAP request from the VidyoPortal. [SOAP Server IP] should be a web reachable address.

    5. Enter the User Name and Password.

      If the SOAP server is using authentication, then provide the User Name and Password.

    6. Click Save.
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