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General Servers - What order should I upgrade in, if I have more than one of each Vidyo Appliance or VM?

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The recommended order to upgrade your Vidyo multiple Appliance/VM environment: 
 

1. VidyoReplay (Clustered)

2. VidyoGateway (Clustered)

3. VidyoRouter (We recommend Pooling but not necessary)

4. VidyoPortal (Hot Standby

  • When upgrading a VidyoReplay cluster.  Please upgrade in the following order.  Nodes (1 to unlimited amount), Controller 2 and Controller 1. 
  • When upgrading a VidyoGateway cluster.  Please upgrade in the following order.  Nodes (1 to unlimited amount), Controller 2 and Controller 1.
  • When upgrading the VidyoRouter's there is no definitive order.   
  • When upgrading the VidyoPortals place both in Maintenance Mode.  Then begin the upgrade on the Hot Standby first.  Then upgrade the Primary VidyoPortal.  
  • The Hot Standby should be taken off of Maintenance Mode first.   
  • Then take the Primary off of Maintenance Mode and it will go back to its Active role.  
Maintenance mode is required for the portals when upgrading.  
 
*A Hot Standby setup = 2 Portals.  
 
 
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