General Servers - What order should I upgrade in, if I have more than one of each Vidyo Appliance or VM?

The recommended order to upgrade your Vidyo multiple Appliance/VM environment: 

 

1. VidyoReplay (Clustered)

2. VidyoGateway (Clustered)

3. VidyoRouter (We recommend Pooling but not necessary)

4. VidyoPortal (Hot Standby) 

• When upgrading a VidyoReplay cluster.  Please upgrade in the following order.  Nodes (1 to unlimited amount), Controller 2 and Controller 1. 

• When upgrading a VidyoGateway cluster.  Please upgrade in the following order.  Nodes (1 to unlimited amount), Controller 2 and Controller 1.

• When upgrading the VidyoRouter's there is no definitive order.   

• When upgrading the VidyoPortals place both in Maintenance Mode.  Then begin the upgrade on the Hot Standby first.  Then upgrade the Primary VidyoPortal.  

• The Hot Standby should be taken off of Maintenance Mode first.   

• Then take the Primary off of Maintenance Mode and it will go back to its Active role.  

Maintenance mode is required for the portals when upgrading.  

 

*A Hot Standby setup = 2 Portals.