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The MAINTENANCE tab includes controls for security, downloading logs, upgrading your system, and shutting down and rebooting your VidyoConnect for WebRTC Server.

Downloading Logs

To download logs:

  1. Log in to the Admin interface using your account.

    For more information, see Logging in to the Admin Interface.

  2. Navigate to MAINTENANCE > DOWNLOAD LOGS.

    Downloading_Logs.png

    Your browser downloads log information in plain text format in a .tar.gz file.

To download logs from all Media Servers connected to a Session Manager:

Navigate to MAINTENANCE > DOWNLOAD LOGS-ALL.

It may take several minutes for all of the logs to be gathered and downloaded.


Upgrading Your System

To upgrade your system:

  1. Log in to the Admin interface using your account.

    For more information, see Logging in to the Admin Interface.

  2. Navigate to MAINTENANCE > UPGRADE.

    Upgrading_system.png

    The current software version is shown in the Software Version field.

  3. Click Choose File to locate the VidyoConnect for WebRTC Server installation file.

  4. Click Upgrade and Reboot.

    An Upgrade and Reboot dialog informs you that the change drops all of the active conference calls on your VidyoConnect for WebRTC Server.

    Upgrading_Your_System_1.png

  5. Click Upgrade and Reboot to confirm.

    After your VidyoConnect for WebRTC Server reboots, return to the MAINTENANCE > UPGRADE and confirm that the upgraded software version is the one currently being used by your system.
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