VidyoMobile™ is Enghouse Vidyo's legacy mobile app. If you'd like to upgrade to our current offering, try the VidyoConnect™ mobile app. You can download the VidyoConnect mobile app for free from either the Google Play Store (if you have an Android device) or the Apple App Store (if you have an iOS device). We also invite you to visit our VidyoConnect page to find out more about all the VidyoConnect applications and the plans we offer.  

This article includes the following sections:

• VidyMobile for Android Supported Devices 
• VidyMobile for iOS Supported Devices  

If you would like additional information about VidyoMobile, refer to the About VidyoMobile article.
 

VidyMobile for Android Supported Devices

Wondering if your Android device will work with VidyoMobile for Android? To find out, check the table below. It lists the devices that we at Vidyo have tested and recommend for use with VidyoMobile for Android. Note that audio quality can vary among different devices and different versions of Android. Because of that, the table also includes Vidyo’s recommended configuration for each device based on our testing. You can access the Echo Cancellation and Auto Gain Control settings from the Application Settings > Devices menu.

 

Manufacturer	Model	Android Version Tested	Echo Cancellation	Auto Gain Control
Google®	Nexus™ 5X	6.0	Disabled	Enabled
Google	Nexus 6P	6.0	Enabled	Enabled
Google	Nexus 9	5.1.1	Enabled	Enabled
HTC	One M9	5.1	Enabled	Enabled
HTC	10 / Edge	6.0.1	Enabled	Enabled
Huawei™	P9	6.0	Disabled	Enabled
LG®	G Pad 10.1	5.0.2	Disabled	Enabled
LG	G4	5.1.1	Enabled	Enabled
LG	G5	6.0	Enabled	Enabled
OnePlus™	OnePlus 2	5.1	Enabled	Disabled
Samsung™	Galaxy S6 Edge+	5.1.1	Enabled	Enabled
Samsung	Galaxy Tab S2	5.0.2	Enabled	Enabled
Samsung	Galaxy S7 / Edge	6.0.1	Enabled	Enabled

 

 

Third-Party Headsets and Other Audio Peripheral Devices

While Vidyo customers successfully use a wide variety of third-party peripherals, those listed here have been tested by Vidyo and classified as recommended or supported for use with VidyoMobile for Android.

 

Manufacturer	Model	Compatible Vidyo Products
RECOMMENDED
Aliph	Jawbone Era Shadowbox	Mobile (Bluetooth)
BlueAnt	Q2 Smart	Mobile (Bluetooth)
Jabra	Easycall	Mobile (Bluetooth)
Motorola	CommandOne	Mobile (Bluetooth)
Plantronics	Discovery 975	Mobile (Bluetooth)
Plantronics	Voyager Pro	Mobile (Bluetooth)
SUPPORTED
Aliph	Jawbone Era	Mobile (Bluetooth)
Jawbone	Icon HD + Nerd	Mobile (Bluetooth)
LG	HBM 900	Mobile (Bluetooth)
Motorola	Roadster 2	Mobile (Bluetooth)
Plantronics	Backbeat Go	Mobile (Bluetooth)
Samsung	HM1000	Mobile (Bluetooth)
Samsung	Modus 3500	Mobile (Bluetooth)

 

• RECOMMENDED: The device has been tested and has provided a better than acceptable experience. For example, a speakerphone with superior echo cancellation is considered better than acceptable.
• SUPPORTED: The device has been tested and has provided an acceptable experience. For example, a webcam with 15 fps and above is considered acceptable.

 

VidyMobile for iOS Supported Devices

Wondering if your iOS device will work with VidyoMobile for iOS? To find out, check the table below. It lists the devices that we at Vidyo have tested and recommend for use with VidyoMobile for iOS.

 

Device	Model
iPhone®	5, 5C, 5S, 6, 6 Plus, 6S, 6S Plus, 7, 7 Plus, SE
iPod touch®	4th and 5th generation
iPad®	3rd, 4th, iPad Air®, iPad Air2, iPad mini2™, iPad mini3, iPad Pro®

 

 

VidyoMobile for iOS Highlights:

• Intuitive interface and one-touch access to conferences
• HD multipoint video conferencing over WiFi, 3G, or 4G wireless networks
• Flexible options to control layout, active speaker, continuous presence modes
• Multiple participants can share data simultaneously
• Content dock to preview and switch between shared data
• Familiar iOS gesture controls