| Problem | Resolution |
|---|---|
| Unable to determine the display ID |
When the VidyoPanorama 600 server is placed on the rack in the standard position, the display IDs for the six ports are 1 through 6 from left to right on the back of the VidyoPanorama 600 server. To identify the display IDs on-screen, click Identify on the Admin UI Display Layout tab. |
| Display doesn’t come out of standby mode |
Check for a loose cable connection to the display. In addition, check the Power setting option on the display. The Power setting should ensure that the display will go into standby/sleep mode based on the inactivity timer, but it should prevent the power from going off completely. |
| “Disconnecting UEFI drives. Please wait…” message appears during system initialization |
Wait for one minute and then power cycle the VidyoPanorama 600 again. It should recover on the next restart. |
| Self-view freezes when connecting the VISCA cable / Unable to control the camera remotely |
The USB VISCA cable is not supported. Use the serial port VISCA cable instead. |
Comments
0 comments
Please sign in to leave a comment.