Important Notices

When upgrading to VidyoPortal™ and VidyoRouter™ version 17.1.1, please refer to the following to ensure that your upgrade goes smoothly:

  • You must upgrade to VidyoPortal and VidyoRouter version 17.1.1 from version 17.1.0, 3.4.6, 3.4.5, or 3.4.4. Upgrades from versions earlier than 3.4.4 are not supported. Therefore, if you have a VidyoPortal version that is earlier than 3.4.4, you must first upgrade to 3.4.4 and then upgrade to version 17.1.1.
  • VidyoPortal Virtual Edition version 3.4.x uses more memory in order to run more efficiently than VidyoPortal Virtual Edition version 3.3.x, and therefore requires a minimum of 8 GB of memory. Because previous versions required less memory, you may need to increase the memory allocation on your VidyoPortal Virtual Machine before upgrading.
  • Please review the Upgrade Notices, the Resolved issues in VidyoPortal and VidyoRouter version 17.1.1, and the Known issues in VidyoPortal and VidyoRouter version 17.1.1 articles before upgrading.

What’s New in This Release

Here's what's new in version 17.1.1:

  • Custom Invocation
    • Third-party partners, developers, and admins: starting with Vidyo Neo version 17.1, you can now customize the Vidyo Neo client experience and workflow. Vidyo Neo lets you easily choose which features and functionality you can enable and disable for your users. For example, you can use the Custom Invocation parameters to:
      • Bypass the Welcome and Login pages to provide users with direct access to a conference.
      • Muting all participants’ microphones or cameras upon entry into a call.
    • Partners and developers can also invoke Vidyo Neo with iFrames. iFrames are the pre-call, in-call, and post-call URLs that allow you to load content from your domain or a third-party system into Vidyo Neo per tenant. For example, you can use iFrames to:
      • Display content around the main in-call window.
      • Display a thank-you message at the end of each call.


    • As a VidyoPortal Super Admin, you can use the Custom Roles setting to allow or restrict the tenants from receiving the customized Vidyo Neo features and attributes.


    • For more information about the powerful new Custom Invocation feature, see the Custom Invocation of Vidyo Neo Technical Note or the Using Custom Invocation article. For more information about configuring iFrames via the Vidyo Web Services APIs, see the Web Services API User Guide.
  • Redesigned Meeting Invitations
    • Starting with Vidyo Neo version 17.1 and this release of the VidyoPortal, in addition to plain text invitations, you can now send HTML invites via email.
    • By using the variables that we provide in the Admin Portal, you can easily add details to your meeting invitations, such as the user’s title, display name, avatar, tenant logo, and local and international dial-in numbers.


    • For complete information about how to create HTML invites as well as to get sample HTML code to create an invitation like the one shown below, see the Creating HTML meeting invitations  article.


  • Removal of vr2conf
    • We’ve removed the vr2conf configuration page from the VidyoPortal.
    • Instead of having to get your VidyoRouter logs from vr2conf, whenever you extract your portal logs, you will now automatically get your router logs as well.
  • Security Enhancements
    • In this release, we’ve made significant security enhancements by introducing a Content Security Policy as well as by adding other security features.
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