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Admin UI: Using the Login and Settings Tabs

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This article describes how to use the VidyoConnect™ Room and VidyoRoom™ Admin UI Login and Settings tabs, and contains the following sections and subsections:

 

Logging In and Out

After you first boot up the VidyoConnect Room or VidyoRoom, the Home screen typically appears. If you have more than one display, you will see the IP address of the system on one of the displays. You use this IP address to access the Admin UI. Alternatively, you can go to the Settings screen of the On-Screen UI to obtain the IP address.

If you need the IP address of the system once you are already logged into the Admin UI, click the Identify button on the Display Layout page. You can also use the CTRL + I keyboard command to get the IP address.

 

Logging In

To log in to the Admin UI:

  1. Enter the IP address or FQDN of the VidyoConnect Room or VidyoRoom in the URL bar of your web browser:

    [IP address or FQDN]

    The Admin UI Login page displays.

    LoggingIn.png
  2. Enter the default log in credentials:
    • Username: admin
    • Password: password
  3. Click Login.
    The rest of the Admin UI tabs display.

 

Logging Out

If you are already logged in, the Login tab enables you to log out of the VidyoConnect Room or VidyoRoom.

To log out of the Admin UI:

  1. Click the Login tab.

    fix_1.png

  2. Click Logout.
    All the tabs except for the Login tab disappear. You can then login again or exit your browser.

 

Configuring the Settings

The Settings tab enables you to configure various VidyoConnect Room or VidyoRoom settings and options, including VidyoPortal account settings, network settings, audio and video preferences, and other options. You should configure these settings immediately after logging in to the Admin UI for the first time.

After you make changes to the settings on the Settings tab, click the Save button. Unless otherwise stated, you do not have to reboot the VidyoConnect Room or VidyoRoom in order for the settings to be applied.

 

Configuring the Account Settings

To configure the account settings:

  1. Click the Settings tab.

    VidyoRoom Version 19.2.1 and Earlier:
    Settings_19_2_1_andEarlier.png

    VidyoRoom Version 19.3.0 and Later (Using Windows 10):
    Settings_19_3_0_andLaterWin10.png

    VidyoConnect Room Version 20.2.0 and Later:
    Settings_20_2_0_andLater.png

  2. Click the blue triangle next to the word Account to view the account settings if needed.
  3. Enter the VidyoPortal FQDN in the VidyoPortal field.

    If a secured VidyoPortal is being used and port 80 is not open, you must explicitly add https:// to the VidyoPortal FQDN; otherwise, the VidyoRoom or VidyoPanorama 600 will be unable to log in to the VidyoPortal.



  4. Enter your VidyoPortal user name (as created on the VidyoPortal) in the Username field.
  5. Enter your VidyoPortal password (as created on the VidyoPortal) in the Password field.
  6. Click Apply.

 

Configuring the Branding Type (VidyoConnect Room Only)

In version 20.2.0 and later, the VidyoConnect Room UI comes with a default standard Home Screen background page (.jpg file) for the two system types (General Collaboration and Healthcare), as well as many screens that are branded with the “Vidyo” name and logo. If you prefer to remove the “Vidyo” name and logos from all the different system application screens, select the Whitelabel option.

To upload your own customized logos, screen saver, home screen, and help page, refer to the "Uploading UI Backgrounds" section of the Admin UI: Using the UI, Statistics, Reset Password, Network Tools, Shutdown, and About Tabs article.

To configure the branding type:

  1. Click the Settings tab.

    Settings_BrandingType.png

  2. Click the blue triangle next to the word Branding Type to view the branding types.
  3. Select one of the following:
  4. Click Apply.

 

Configuring the System Type (VidyoConnect Room Only)

For VidyoConnect Room, you must configure the system type of the UI as either a Healthcare or General Collaboration video experience. If you choose the Healthcare system type, you must also select a Healthcare system sub-type as either a Patient Room (only for patients) or a Medical Cart (only for healthcare/medical personnel).

Vidyo’s telehealth solution supports the Thinklabs One™ digital stethoscope, which enables a remote physician to hear auscultations during a visit, as well as the JEDMED Horus Scope, which is a hand-held video system that uses interchangeable attachments to take still images or videos for multi-discipline medical applications.

To configure the system type:

  1. Click the Settings tab.

    Settings_SystemType.png

  2. Click the blue triangle next to the word System Type to view the system types.
  3. Select one of the following:
    • If you want to configure the UI as a Healthcare system type, click Healthcare.
      If you select this option, you must further select one of the following:
      • Patient Room: Allows the user access to limited functionality and fewer pages, such as the Home, Settings, and Help pages.
      • Medical Cart: Allows the user full access to all functionality and all pages, such as the Contacts, Search, and Settings pages, and more.
    • If you want to configure the UI as a General Collaboration system type (which is the default), click General Collaboration
  4. Click Apply.
    A pop-up displays the "An application restart is required to configure the right system type!” message.
  5. Click Ok or Cancel.

 

The application will restart when changing types; however, your computer will not restart.

 

Configuring the Network Settings

When configuring the network settings as described here, you should also consider the following:

  • VidyoConnect Room and VidyoRoom are automatically configured to respond to Wake-on-LAN (WoL) packet requests. Review your current firewall settings and make sure they permit WoL requests over ports 7 and 9.
  • To ensure proper functioning of the system and to support all of its features, the following ports are opened on the VidyoConnect Room or VidyoRoom side: 8090, 60777, and 63459. Please ensure that no firewall or other restriction is blocking these ports in your network. In addition, either port 80 or port 443 can be blocked, but they cannot both be blocked at the same time.

To configure the network settings:

  1. Click the Settings tab.

    1.png
  2. Click the blue triangle next to the word Network to view the network settings if needed.
  3. Select the Enable IPv4 checkbox, the Enable IPv6 checkbox, or both if your network uses IPv4 and/or IPv6.
  4. Click either the Use DHCP radio button, or if you selected the Enable IPv4 checkbox in the previous step, click the Use static IP radio.
    If you click the Use static IP radio button, you must enter the following information:
    • IPv4 Address
    • Subnet Mask
    • Default Gateway
    • Primary DNS Server
  5. Click either the Stateless Auto Configuration radio button, or if you selected the Enable IPv6 checkbox, click the Use static IPv6 radio button box.
    With either selection, you must enter the primary DNS Server. However, if you click the Use static IPv6 checkbox, you must also enter the following information:
    • IPv6 Address
    • Subnet Prefix Length
    • Default Gateway
  6. Enter values in the UDP Start, UDP End, and MTU (Maximum Transmission Unit) fields if needed.
    The MAC Address and Link Speed fields are read only and cannot be changed.
  7. Enter the machine’s hostname in the Hostname field.
    You can change the hostname of the VidyoConnect Room or VidyoRoom machine if you prefer to monitor and track the system by its hostname and not its IP. This field is disabled for VidyoRoom SE models.
  8. Select the Always Use VidyoProxy checkbox if you want the VidyoConnect Room or VidyoRoom to connect via the assigned VidyoProxy.
    A VidyoProxy routes all data signals through a single port in order to traverse a firewall.
  9. Select the Use Web Proxy checkbox if you want the VidyoConnect Room or VidyoRoom to connect via the assigned Web Proxy.
  10. Select the Manual radio button or Auto radio button, and then enter the following information as needed:
    • Web Proxy Auto Config Script (only required when Auto has been selected)
    • Web Proxy Address (only required when Manual has been selected)
    • Web Proxy Port (only required when Manual has been selected)
    • Web Proxy Username and Web Proxy Password must be entered if you enter a Web Proxy address that requires authentication
  11. Click Apply.

 

Configuring the Application Mode

This section only applies to VidyoRoom SE customers using Windows 10. This feature is not available to customers using VidyoRoom 19.2.1 and earlier.

 

When running Windows 10, you can use the Admin UI Settings tab to set the Application mode to either Kiosk or Appliance:

  • Kiosk mode prevents the VidyoRoom application from modifying the OS and allows users to exit the app from the On-Screen UI. This mode is the default.
  • Appliance mode locks down the system by preventing Windows updates from automatically occurring, disables certain Windows notifications, creates inbound firewall rules for sharing, disables some special keys on the keyboard, hides the Task Bar, and more (as described in the table in this section).

 

If you are in Kiosk or Appliance mode, and you select Exit Application, there can be two different system responses:
When selecting Exit Application in Kiosk mode, the computer becomes available for other uses. On reboot, the application restarts in Kiosk mode.
When selecting Exit Application in Appliance mode, the computer unlocks and becomes available for other uses. On reboot, the application locks again and restarts in Appliance mode.

 

To configure the application mode for Windows 10:

  1. Click the Settings tab.

    1a.png

  2. Click the blue triangle next to the word Application Mode to view the application mode settings.

    2a.png

  3. Select either the Kiosk or Appliance radio button.
  4. Select one of the following: 
    • Apply and Restart Machine – This option is only available when you select Appliance mode. Select this option to restart your machine in application mode.  If you select this option, refer to the table below for impacted functions and system responses.
    • Restart Application – This option is only available in Kiosk mode. Select this option to restart your application.
    • Exit Application – This option is available in both Kiosk and Appliance mode; however, there are different system responses based on the mode you select:
      • Kiosk Mode - Select this option to exit the application, and the computer then becomes available for other uses. On reboot, the application restarts in Kiosk mode.
      • Appliance Mode – Select this option to exit the application, and the computer then unlocks and becomes available for other uses. On reboot, the application locks again and restarts in Appliance mode.

If you select Apply and Restart Machine to Appliance Mode, certain functions will be set or disabled. 

 

Impacted Functions (Appliance Mode) System Response (Appliance Mode)
Task Manager This function will be disabled and Ctrl + Alt + Del will not work to access the Task Manager.
Notification Center The pop up from the Notification Center will not display.
Disable Push Notification The Windows pop up for push notification will not display.
User Account Control The administrator consent prompt will be disabled when starting the application in appliance mode.
Sound Effects All sound notifications will be disabled, such as calendar sound notifications.
Task Bar The task bar will be hidden.
Inbound Firewall Rules You cannot create inbound firewall rules, such as file and printer sharing.
Windows Auto Update Automatic Window updates will not occur in appliance mode; therefore, your system will not be interrupted during calls. You need to manually update Windows as per your company policy.
Display Scaling The display will be set to 100%.
Special Keys on Keyboard

The following keys will be disabled in appliance mode:

  • // Left Alt
  • // F7
  • // Prev Track
  • // Next Track
  • // Mute
  • // Calculator
  • // Play/Pause
  • // Stop
  • // Eject/Audio Preset
  • // Vol Down
  • // Vol Up
  • // Web: Home
  • // Right Alt
  • // Left Win Key
  • // Right Win Key
  • // Application Menu
  • // Power
  • // Sleep
  • // Web: Search
  • // Web: Favorites
  • // Web: Refresh
  • // Web: Stop
  • // Web: Forward
  • // Web: Back
  • // My Computer
  • // Web: Mail
  • // Web: Media

 

 

Configuring the Audio Settings

To configure the audio settings:

  1. Click the Settings tab. 

    fix_5.png

  2. Click the blue triangle next to the word Audio to view the audio settings.

    4.png

  3. Select the microphone device that the VidyoConnect Room or VidyoRoom will use from the Microphones drop-down.
  4. Slide the Microphone slider bar left or right as needed to decrease or increase the microphone volume.
  5. If you have a stethoscope connected to the VidyoConnect Room or VidyoRoom, select the device from the Stethoscopes drop-down. (This feature is only available in version 19.2.0 and later.)
  6. Select the speaker device that the VidyoConnect Room or VidyoRoom will use from the Speakers drop-down.
  7. Slide the Speaker slider bar left or right as needed to decrease or increase the speaker volume.

 

Configuring the Advanced Phoenix Settings

Up-to-date firmware for the Phoenix PowerHub and Quattro is needed to support this functionality. This firmware will be included as part of the VidyoConnect Room or VidyoRoom installer for versions 3.3.21 and later. Phoenix will provide the firmware for the Phoenix Spider devices to support these controls in the near future. 

The settings described in this section are not applicable to VidyoRoom HD-230 Rev A and Rev B or to VidyoRoom SE running on any hardware.

 

To configure the advanced Phoenix settings:

  1. Click the Settings tab.

    Version 3.3.x and Earlier:
    fix_6.png

    Version 19.2.0 and Later:
    10.png
  2. Click the blue triangle next to the word Advanced Phoenix Settings to view the advanced Phoenix settings if needed.
    By default, Phoenix Super Sensitive Mode is disabled, enabling the Automatic Volume Control, Automatic Gain Control, Noise Cancellation, and Mixer settings.
    Deselecting the Automatic Gain Control, Noise Cancellation, and Mixer checkboxes enables Phoenix Super Sensitive Mode. If you do not want to retain these default settings, then you can always make configuration changes to meet your specific needs.

    Caution: You should only adjust the advanced Phoenix settings if you have the knowledge and expertise to make configuration changes. Otherwise, consult an expert or retain the default system configurations.



  3. Deselect the Automatic Volume Control checkbox if you do not want to adjust the volume or loudness of the audio signal.
  4. Deselect the Automatic Gain Control checkbox if you do not want to automatically control the gain of the audio signal.
  5. Deselect the Noise Cancellation checkbox if you do not want to reduce background noise.
  6. Deselect the Mixer checkbox if you do not want to route or change the volume level and dynamics of the audio signal.
  7. Click the Super Sensitive On button if you want the audio to be received in its native state.
  8. Click the Super Sensitive Off button if you want the audio to be processed by the Phoenix Quattro device.

    The remote control API can still be used to enable or disable Phoenix Super Sensitive Mode. Phoenix Super Sensitive Mode remains in effect until the end of the call. Since Phoenix Super Sensitive Mode is automatically disabled by default, it has to be re-enabled at the beginning of each call.

    If the Phoenix Quattro device is connected to a Phoenix PowerHub, then the All Microphones and Single Microphone radio buttons will not display.



  9. Select the All Microphones radio button if you want audio to be heard from all microphones on the Phoenix Quattro device.
  10. Select the Single Microphone radio button if you want audio to be heard from only one microphone on the Phoenix Quattro device.

    The Admin UI does not allow you to select a specific microphone. The second microphone inside the Phoenix Quattro device is selected as the single microphone by default when the Single Microphone radio button is selected.

    Selecting the Single Microphone radio button is only allowed when the Phoenix Quattro device is plugged directly into the VidyoRoom system instead of being daisy chained via the Power Hub.



  11. Select the Remember Last Mode checkbox if you would like the next call to start with the last user setting.
    If Remember Last Mode is disabled, all new calls start with the Super Sensitive mode disabled. (This feature is only available in version 19.2.0 and later.)
  12. Click the Save button.

    Changes made here are not applied to the Phoenix device until the Save button is clicked.



    If Write Protection Mode is enabled, Phoenix Super Sensitive Mode will automatically be disabled after clicking the Save button. After the VidyoConnect Room or VidyoRoom system is rebooted, Phoenix Super Sensitive Mode will revert back to its previous state prior to Write Protection Mode being enabled.

 

Configuring the Video Settings

To configure the video settings:

  1. Click the Settings tab. 

    settings_video.png

  2. Click the blue triangle next to the word Video to view the video settings.
  3. Select the camera that the VidyoConnect Room or VidyoRoom will use from the Cameras drop-down.
  4. Select one of the Transmit Bandwidth radio buttons to set the maximum video transmit bandwidth.
    The options available depend upon the VidyoConnect Room or VidyoRoom model.
  5. Select one of the Transmit Resolution radio buttons to set the video transmit resolution.
    The options available depend upon which Transmit Bandwidth you selected.
  6. Select one of the Transmit Framerate radio buttons to set the frames per second of the camera.
    The options available depend upon which Transmit Bandwidth you selected.
  7. Click Apply Transmit Settings.
  8. Do any of the following for Camera Control if necessary:
    • Click Reset Camera to reset the camera.
    • Click Backlight On or Backlight Off as needed to compensate for backlighting.
  9. Select one of the following Anti-Flicker Mode radio buttons:
    • Select the 50Hz radio button if your VidyoConnect Room or VidyoRoom system is located in Europe.
    • Select the 60Hz radio button if your system is located in North America.
    • Select the Off radio button to turn Anti-Flicker Mode off.
  10. Select the Auto-reboot if INOGENI is not detected checkbox if you have a VidyoRoom HD-40 Revision B system with an INOGENI device.
  11. Select one of the following IR Mode radio buttons:
    • Select the Daylight radio button for daytime use.
    • Select the Auto radio button for nighttime use. This is useful in cases where you want to see in low-light situations, such as when you need to monitor a patient in their room during the night.

 

Configuring the Content Capturer

With VidyoPortal version 3.1 or later and either a VidyoRoom HD-230 version 3.2.2 or later, HD-100 Revision D, or HD-40 Revision B, you can use the Audio/Video Projection feature. This feature enables you to play local audio and video content when not in a call at native resolution and frame rate. 

To configure the content capturer:

  1. Click the Settings tab.

    Version 19.1.0 and Earlier:
    fix_8.png

    Version 19.2.0 and Later:
    5.png

  2. Click the blue triangle next to the words Content Capturer to view the content capturer settings.
  3. From the Devices drop-down, select the content capturing device that the VidyoConnect Room or VidyoRoom will use, or select None if no content capturing device will be used.
    The options available depend upon which content capturing device you selected from the Devices drop-down. In addition, depending upon which device you select, the other fields in the Content Capturer section may or may not display.
  4. Select one of the Transmit Bandwidth radio buttons to set the maximum transmit bandwidth of the device.
    For the best audio/video projection experience, select 4Mb/s if available.
  5. Select one of the Transmit Resolution radio buttons to set the transmit resolution of the device.
    The available options depend upon which Transmit Bandwidth you selected.
  6. Select one of the Capture Framerate radio buttons to set the frames per second.
  7. If applicable, select the Enable Horus scope Operation checkbox and then select a camera from the Enable Horus scope Operation drop-down.
    This option is only available in version 19.2.0 and later. 
  8. Click Apply Transmit Settings.

 

Configuring Preferences

To configure preferences:

  1. Click the Settings tab.

    Version 3.3.x and Earlier:
    fix_9.png

    Version 3.2.28 to Version 19.2.0:
    4a.png

    Version 19.2.0:
    3a.png

    Version 19.2.1:
    Preferences_19.2.1.png

    Version 20.2.0 and Later—Left Side of Preferences (Only for VidyoConnect Room UI):
    Preferences_20.2.0Left.png

    Version 20.2.0—Right Side of Preferences (Only for VidyoConnect Room UI):
    Preferences_20.2.0Right.jpg

    Version 20.3.0 and Later—Right Side of Preferences (All Systems Except for General Collaboration):
    Preferences_20.3.0Right.png

    Version 3.3x and prior will display “Enable Audio Processing” and version 19.2.0 and later will display “Enable Voice Processing”.  Version 19.2.1 and later will display “Turn Off Self-View After Conference”.
    When upgrading to version 19.2.0, you can select the 'Enable Voice Processing' checkbox in the Preferences window if your VidyoRoom audio device has audio quality issues and external voice processing is needed. First test your audio quality. Then, if you have a audio quality issue, you can select this option. Next, determine the correct setting for "Enable Voice Processing", and then test the audio device with this new setting. (If your audio is already working well, you do not need to “Enable Voice Processing”).

     
  2. Click the blue triangle next to the word Preferences to view the preference settings if needed.
  3. Select the Auto Answer checkbox if you want the VidyoConnect Room (Modern UI) to automatically answer incoming calls in 5 seconds (default value).
    If you want the call answered quicker or you want to increase the seconds before answering, enter the new value in the Auto Answer field. If you have a VidyoRoom Classic UI (older system), you can select the Auto Answer checkbox, but you cannot configure the seconds.
  4. Select the Join/Exit Tones checkbox if you want to hear a tone whenever someone joins or exits a conference.
  5. Select the Allow Remote User to Control Camera checkbox if you want to allow remote users to control your camera.
    For this option to work, the camera must be capable of pan, tilt, and zoom.
  6. Select the Enable On-Screen UI checkbox if you want the VidyoConnect Room or VidyoRoom to display the On-Screen user interface.
  7. Select the Selfview Loopback checkbox if you want to view the loopback of your self-view from the VidyoRouter™ (as opposed to your local self-view) when you are the only one in the conference.
  8. Enter the number of seconds after which the screen saver will display in the Screen Saver Timeout field, or enter 0 if you do not want the screen saver to display.
  9. Select the RIP Listener Service checkbox if you want to enable the RIP listener service.
    Some corporate networks may have firewall rules that cause the VidyoConnect Room or VidyoRoom systems to scan for all available routes. As a result, the VidyoConnect Room or VidyoRoom can take up to five minutes to log into the VidyoPortal after reboot. For such environments, you can disable the RIP Listener Service to allow the VidyoConnect Room or VidyoRoom to log into the VidyoPortal as soon as it is up after reboot.  

    If you are running version 19.2.0 and later, proceed to step 11.  If you are running version 3.3.x, proceed to step 10.

     
  10. Select the Enable AEC checkbox if you want to enable Acoustic Echo Cancellation (AEC).
    AEC removes echoes, which results in clearer audio. Selecting this checkbox improves the audio quality by removing echo (AEC), removing unwanted background noise (noise suppression), and additional audio improvements.

    Since the ability to configure AEC existed in the product before Audio Processing was added to the Settings page, the two options remain configurable for the user via this page. However, because AEC is a component of Audio Processing, Vidyo highly recommends leaving both checkboxes in the same state (that is, either both selected or neither selected).

     
  11. Select the Enable Voice Processing checkbox if your VidyoConnect Room or VidyoRoom audio device has audio quality issues and external voice processing is needed. 
    Once you determine the correct setting for "Enable Voice Processing", test the audio device with this new setting. (If your audio is already working well, you do not need to select Enable Voice Processing.)

    When upgrading to version 19.2.0, the system will not display the “Enable Audio Processing” checkbox; however, the system will automatically save your last settings in the configuration file as enabled (checkbox selected) or disabled (checkbox not selected).

     
  12. Select the Enable Wall Clock checkbox if you want a clock to be displayed at the bottom center of the screen during video calls.
  13. Enter a threshold percentage value in the Microphone Low Volume Threshold field for the Microphone volume.
    The default is 5%. If the Microphone volume is less than the configured, a notification will always display in the UI (for VidyoConnect Room only).
  14. Select the Enable Inogeni Upgrade checkbox if you want your system to upgrade to the firmware version provided in the VidyoConnect Room or VidyoRoom software.
    If you do not want the Inogeni upgraded with the firmware version that comes with the VidyoConnect Room or VidyoRoom software, deselect this checkbox.
  15. Select the Show Chat Messages on On-Screen UI if you do want chat messages to display on the On-Screen UI.
    This option is available only for VidyoConnect Room version 20.2.0 and later.
  16. In the UI Timeout field, enter a number from 1-30.
    When you multiply this number by 6, it equals the number of seconds after which the UI will return to the home page when there is “No Activity. For example, if you enter 10 seconds and multiply this number by 6, the amount of time before the UI returns to the home page is 60 seconds (i.e., 10 x 6 = 60 seconds). The default value is 5 which equals 30 seconds before the UI returns to the home page (i.e., 5 x 6 = 30 seconds). (Available only for VidyoConnect Room version 20.2.0 and later.)
  17. Select the SNMP checkbox if you want to enable the SNMP interface. (Not available for VidyoRoom SE version 20.2.0 and later.)
    When enabled, a third party can use the SNMP protocol to configure and control VidyoConnect Room or VidyoRoom with their UI.
  18. Select the Show Participant Labels checkbox if you want to display the participants’ names on-screen during conferences.
  19. Select the Auto Join My Meeting checkbox if you want to automatically join your room whenever you log in.
  20. Select the Auto Upgrade checkbox if you want to automatically upgrade your VidyoConnect Room or VidyoRoom whenever a new version is available on the VidyoPortal.

    This upgrade is not the image upgrade, which you must manually initiate using either the Firmware tab or the Recovery Console. For more information about the Firmware tab, see Updating the Firmware and Using Write Protection Mode article. For more information about the Recovery Console, see Using the VidyoRoom Recovery Console article.

     
  21. Select the Preview Local Content checkbox if you want to preview locally shared content before sharing it with other sites.
  22. Enter the number of seconds in the Display Sleep Timeout field and select the Power Saving Mode checkbox if you want the displays to go to sleep after a specified number of seconds of inactivity.
    If you do not want the displays to go to sleep, deselect the Power Saving Mode checkbox.
    Once the displays go into Power Saving Mode, you can wake them up by pressing any button on the remote control or by joining a room using the VidyoControl app. Incoming calls will also wake up the displays.
  23. Select the Enable HDMI-CEC checkbox if you want to use VidyoConnect Room or VidyoRoom to switch your TVs that are connected using a Pulse-Eight USB-CEC adapter on and off.

    This will work for most TV models. You can enable your VidyoConnect Room or VidyoRoom to switch the TVs on and off using the VidyoConnect Room or VidyoRoom Remote Control API commands. Using the commands, you can control the TV input and set it to where the VidyoConnect Room or VidyoRoom is connected. For more information about the VidyoRoom API commands, refer to the VidyoRoom Remote Control API User Guide.  

     
  24. Select the Disable Onscreen Account information checkbox to remove the account information from the On-Screen UI. (Not available for VidyoConnect Room UI.)
  25. Select the Phoenix Super Sensitive Mode checkbox if you want the audio to be received in its native state; otherwise, leave the Phoenix Super Sensitive Mode checkbox deselected if you want the audio to be processed by the Phoenix device. 

    If enabling Phoenix Super Sensitive Mode, please ensure that the Enable Audio Processing checkbox is deselected; otherwise, the audio will be processed by the VidyoConnect Room or VidyoRoom system. The Super Sensitive fields only display if you have a Phoenix PowerHub or Spider connected to your system.

  26. Select the Enable Prolific Recovery checkbox if you want your VidyoConnect Room or VidyoRoom system to automatically reboot in order to recover the camera when an issue occurs with a VISCA cable.
  27. Select the Lucky Clover Keypad as a default or deselect this option if you do not want to use the Lucky Clover remote control keypad, which is an alphanumeric character input method for your VidyoConnect Room or VidyoRoom infrared remote control.
  28. Enter a threshold percentage value using the Speaker Low Volume Threshold field for the Speaker volume.
    The default is 5%. If the Speaker volume is less than the configured value, a notification will always display in the UI. (Available only for VidyoConnect Room UI.)
  29. Select the Enable Settings Access Code checkbox and then enter the access code in the Settings Access Code field if you want to set an access code so that only those people who know the code can make changes.
    From the VidyoConnect Room UI, the Settings screen will open without the access code, but the Settings>Network page and Settings>Reboot page will require the user to enter an access code. If you are using an older VidyoRoom UI, the user will need to provide the access code to access the Settings screen itself.
  30. Leave the Button Press URL field blank in most cases.
    However, if you have a custom application that uses a dedicated button to activate a URL, enter the URL in the Button Press URL field. If you are an Epic API user, see the step about the Epic API checkbox (step 37).
  31. Select one of the following Auto-Share Connected Devices radio buttons:
    • Select the Remember Last radio button if you want the VidyoConnect Room or VidyoRoom to remember the content share status from the last conference.
      For example, if content was being shared in a conference and the conference ended without stopping the content share, when the next conference started, sharing would start automatically if you selected the Remember Last radio button.
    • Select the Off radio button if you do not want VidyoConnect Room or VidyoRoom to automatically share when a conference starts.
      For example, if you selected the Off radio button, sharing would not start automatically. This option is not applicable for the VidyoRoom HD-40.
  32. Edit the default 4000 ms value in the VISCA Passthrough Timeout field if you want to change the VISCA passthrough timeout value.
    The four-second (4000 ms) VISCA passthrough timeout was added to prevent the VidyoConnect Room or VidyoRoom from returning “buffer full” messages in response to VISCA commands.

    If a VISCA communication issue occurs with the camera, the VidyoConnect Room or VidyoRoom system will reboot once the conference is over in order to recover the camera. Note that when this issue occurs, the camera control may or may not work correctly, and there will be no indication of the cause of the reboot on the On-Screen UI.

     
  33. Deselect the Call In Progress Indicator checkbox if you do not want the Call In Progress Indicator to display during active calls; otherwise leave ot selected.
  34. Deselect the Reset Camera Position After Conference checkbox if you want the camera position to remain unchanged at the end of each call.
    In order to use this feature, besides selecting the Reset Camera Position After Conference checkbox, you must also have a Sony® camera and you must have set the camera Preset 1 and 2 positions using the camera controls. If you have done so:
    • When the user joins a conference, the camera will move to Preset 2 and the message “RECALL 2 OK” will be displayed both locally and remotely for one or two seconds.
    • When the user disconnects from a conference, the camera will move to Preset 1 and the message “RECALL 1 OK” will be displayed locally only for about a half second.
  35. Select the Turn Off Self-View After Conference checkbox if you want the self-view tile to close at the end of every call. Deselect the checkbox if you want the self-view tile to remain open if it was open at the end of the call and remain closed if it was closed at the end of the call.
  36. Select the Calendar option to Display on Home Screen to display the calendar on the Home page on startup or select Contacts to display the Contacts page on the Home page on startup.
    This field is available only when using the VidyoConnect Room UI.
  37. Select the Epic API checkbox if you are an Epic API user, and then select either the Production or Test radio button (the default is Test). Based on your selection, the linked Client ID will be used in a custom header when Button Press URL is also used.
    This field applies to all system types except General Collaboration.

 

Configuring the Language and Time Zone

To configure the language and time zone: 

  1. Click the Settings tab.

    5a.png

  2. Click the blue triangle next to the words Language and Time Zone to view the language and time zone settings if needed.
  3. Select the time zone from the Time Zones drop-down in which the VidyoConnect Room or VidyoRoom is located.
  4. Select the language that you want to display on the VidyoConnect Room or VidyoRoom user interface from the Languages drop-down.
  5. Select System if you want the VidyoConnect Room or VidyoRoom to display in the system language selected on the VidyoPortal.
  6. In the Time section, select Manual or NTP Server.
  7. The Time Server will populate with information. 
  8. Click Apply.

 

Configuring VidyoRoom and VidyoConnect Room Pairing

This section is comprised of two subsections: "Configuring Pairing with VidyoRoom" and "Configuring Pairing with VidyoConnect Room". Please refer to the subsection that corresponds to the type of room you want to pair.

Configuring Pairing with VidyoRoom

The VidyoRoom pairing feature enables you to use the cameras from two or more VidyoRoom systems in your conference. This feature is especially useful in larger conference rooms where you might want to use more than one camera to capture the active speaker.

Vidyo recommends this feature only for use at sites that have a device that can balance and route the transmitted audio (such as a Biamp®).

To configure VidyoRoom Pairing:

  1. Click the Settings tab.

    Configuring_VidyoRoom_Pairing_1.png

  2. Click the blue triangle next to the words VidyoRoom Pairing to view the VidyoRoom pairing settings if needed.
  3. Select the Make this VidyoRoom part of a paired VidyoRooms group checkbox if you want to pair this VidyoRoom with other VidyoRoom(s).
  4. Enter a name for the group of paired VidyoRooms in the Group Name field.
    You must give the same group name to the other paired VidyoRooms in the group. For example, if you want to pair an HD-230 and a VidyoPanorama 600 that are both located in Conference Room A, you must give both the HD-230 and VidyoPanorama 600 the same group name, such as “Conference Room A.”
  5. Select the Make this VidyoRoom Primary checkbox if you want this to be the Primary VidyoRoom among the paired VidyoRooms.
    If you select a VidyoRoom as the Primary VidyoRoom, only that VidyoRoom will broadcast the incoming audio.

    To ensure clear audio, you should use this feature only if your configuration includes a device that can balance and route transmitted audio (such as a Biamp).

     
  6. Select the Do not show video streams from paired VidyoRooms checkbox and the Do not show shared content from paired VidyoRooms checkbox if you want only the Primary VidyoRoom to show video or shared content.
    These checkboxes give you more control over what the VidyoRooms display. For example, if the Primary VidyoRoom has a large screen, you may want it to display only shared content, while the other VidyoRooms display video.
  7. Click Apply.

 

Configuring Pairing with VidyoConnect Room

The VidyoConnect Room pairing feature (available on VidyoConnect Room version 20.3.0 and later) enables you to see a greater number of remote video tiles in your conference by pairing multiple VidyoConnect Room systems into a group.

This feature is especially useful in larger conference calls where you want to increase the number of participants that you can see on your displays while you are in a call. For example, you could pair an HD-3 with four displays and an HD-3C with four displays into a group and see 128 participants on the eight displays. The maximum is 16 tiles per screen and a total of 192 tiles displayed per conference.

  • When you create a paired group of systems, you select one system in the group as the Primary. Only the Primary system can be controlled by the user. All the other Secondary systems in the group will be passive, meaning that users cannot interact with them directly (such as with a remote control), and they will be completely controlled by the Primary system.
  • Different physical room models can be in the same group (such as one HD-2 system with two HD-3C systems, for example).
  • Audio devices (mic and speakers), video devices (cameras), and content share devices (such as INOGENI or AV.io) can be connected to the Primary room system only. Secondary systems will not detect those devices even if the devices are physically connected to them.
  • The purpose of the Secondary systems is simply to join meetings that the Primary system is joining and display the video tiles from remote participants. If the Primary system is not up and online, Secondary systems cannot join calls. Conversely, the Primary system can join calls when the Secondary systems are off.

To configure VidyoConnect Room Pairing:

  1. Click the Settings tab.

    VidyoConnectRoomPairing.jpg

  2. Click the blue triangle next to the words VidyoRoom Pairing to view the pairing settings.
  3. Select the Make this VidyoRoom part of a paired VidyoRooms group checkbox if you want to pair this this VidyoConnect Room with other room systems to form a group.
  4. Enter a name for the group of paired VidyoConnect Rooms in the Group Name field.
    To form a group, you must give the same group name to the other paired systems. For example, if you want to create a group from an HD-3 and an HD-3C that are both located in Conference Room A, you must give both the HD-3 and HD-3C the same group name, such as “Conference Room A.”
  5. To set up the Primary room system, do the following (to set up a Secondary system, go to the next step):
    • Select the Make this VidyoRoom Primary checkbox to select this VidyoConnect Room to be the Primary system among the paired room systems in the group.
      The system you select as the Primary will be the only one that broadcasts the incoming audio, and only that system can be controlled by the user with the VidyoControl app and/or the physical remote control. Users will be able to join meetings from the Primary system only, and when the Primary joins a call, it will automatically pull the Secondary systems in the group into the call.
    • Enter the IP address or FQDN of another room system that you want to add to the group as a Secondary system, and then click Add Secondary RoomSystem.
    • Continue entering the IP address or FQDN of each Secondary room system that you want to add to the group, and click Add Secondary RoomSystem for each room system that you add.
    • Click Apply.
    • Click OK on the confirmation pop-up.
      The VidyoConnect Room application restarts and the system comes up as the Primary system.
  6. To set up a Secondary room system, do the following on the Admin UI of each system you want to set up as a Secondary (to set up the Primary system, return to the previous step):
    • Select the Make this VidyoRoom Secondary checkbox to select this VidyoConnect Room to be a Secondary system among the paired room systems in the group.

      VidyoConnectRoomPairingSecondary.jpg

    • In the Primary VidyoRoom Address field, enter the IP address or FQDN of the VidyoConnect Room system that you previously set up as the Primary system in the paired group.
    • Click Apply.
    • Click OK on the confirmation pop-up.
      The VidyoConnect Room application restarts and the system comes up as a Secondary system.

 

Configuring Calendar Integration

The calendar integration feature enables the VidyoConnect Room or VidyoRoom to display upcoming scheduled meetings from a Microsoft Exchange® calendar or a Google Calendar™ that you specify. This feature enables the system to display meetings that are taking place up to three hours in the future and up to one hour in the past, as well as display or hide meeting details.

Configuring Microsoft Exchange Calendar Integration

In order for the Microsoft Exchange calendar integration to work, the Microsoft Exchange Auto Discover service must be enabled. For more information about this service, refer to the Microsoft documentation.

The Microsoft Exchange calendar integration feature has been tested and qualified to work with Microsoft Exchange Server 2010, Microsoft Exchange Server 2013, and Office 365 Exchange. It may run successfully in environments other than these; however, only these have been tested and are supported by Vidyo.

To configure Microsoft Exchange calendar integration:

  1. Click the Settings tab.

    Configuring_Microsoft_Exchange_Calendar_Integration_1.png

  2. Click the blue triangle next to the words Calendar Integration to view the Calendar Integration settings if needed.
  3. Select the Microsoft Exchange radio button for the Calendar Type if you want the system to display meetings from a Microsoft Exchange calendar.
  4. Enter the credentials of the account in the Email Address and Password fields that has access to the calendar that you want to synchronize with the VidyoConnect Room or VidyoRoom (typically, this is the email address and password of the calendar administrator).
  5. Enter the email address of the calendar that you want to synchronize with the VidyoConnect Room or VidyoRoom in the Calendar Email Address field (this is needed if the email address you entered is associated with more than one calendar resource).
    The meetings from this calendar are the ones that will display on your VVidyoConnect Room or VidyoRoom home screen.
  6. Select one of the following Exchange Server Web Service URL radio buttons:
    • Auto Discover
    • Manual
    If you select Manual, you must enter the URL.
  7. Select the Require User Enter Room PIN checkbox if a room PIN is included in a calendar invite and you want to force users to enter the PIN when joining that meeting.
  8. Click Apply.

Configuring Google Calendar Integration

The Google Calendar integration feature has been tested and qualified to work on Google Chrome™ web browsers on Windows and Mac OS X only. It may run successfully in environments other than these; however, only these have been tested and are supported by Vidyo. Both personal Google® accounts and Google Apps™ accounts have been tested and qualified to work.

To configure Google Calendar integration:

  1. Ensure that you are logged into the Google account whose calendar you want to synchronize with VidyoConnect Room or VidyoRoom.
  2. Navigate to the Admin UI using a new tab within the same browser window.
  3. Click the Settings tab.

    Configuring_Google_Calendar_Integration_1.png
  4. Click the blue triangle next to the words Calendar Integration to view the Calendar Integration settings if needed.
  5. Select the Google Calendar radio button for the Calendar Type if you want the system to display meetings from the Google Calendar.
  6. Enter the email address of the Google account that you want to synchronize with the VidyoConnect Room or VidyoRoom in the Email Address field.
    The meetings from this calendar are the ones that will appear on your home screen.
  7. Click Get Authorization Code.
    By default, your browser will block the pop-up that you need to access.
  8. Click the red X that appears in your browser address bar.
    The “The following pop-ups were blocked on this page” pop-up displays.

    Configuring_Google_Calendar_Integration_2.png

  9. Select Always allow pop-ups from [IP Address] and then click the link that displays in the pop-up.
    The “VidyoRoom would like to” pop-up displays.

    Configuring_Google_Calendar_Integration_3.png

  10. Click Accept.
    You will be provided with an Authorization Code.

    Configuring_Google_Calendar_Integration_4.png
  11. Click Ctrl-A or Command-A to select all, and copy it to the clipboard.
  12. Return to the Admin UI Settings screen, and paste the code into the Authorization Code field.
  13. Select the appropriate calendar from the Calendar Resource drop-down that you want to synchronize with the VidyoConnect Room or VidyoRoom.

    This is needed if the email address you entered is associated with more than one calendar resource.


    The meetings from this calendar are the ones that will appear on your VidyoConnect Room or VidyoRoom home screen.
  14. Select the Require User Enter Room PIN checkbox if a room PIN is included in a calendar invite and you want to force users to enter the PIN when joining that meeting.
  15. Click Apply  once.

    If you click Apply twice, the authorization code will be invalidated.


    The meetings will now display on the On Screen UI. If the meetings do not display, start this procedure again at step 6. You can also go to the Logs tab as described in the Setting the Log Levels and Accessing the Log Files article and view the GoogleCalendar.log which contains information about any failures.

 

Configuring the Remote Control Interface

The settings in this section provide external applications, such as the VidyoControl app or third-party applications, with the ability to integrate with the VidyoConnect Room or VidyoRoom system.

For more information, refer to the articles in the Using the VidyoRoom Remote Control and VidyoRemote UI section.

To configure the remote control interface:

  1. Click the Settings tab.

    AdminUI_Settings_RemoteControlInterface.jpg
  2. Click the blue triangle next to the words Remote Control Interface to view the remote control settings if needed.
  3. Select the Enable Remote Control Interface API checkbox if you want to provide developers and/or applications with the ability to connect and control the VidyoConnect Room or VidyoRoom using Remote Control APIs.
  4. Enter the username that the developers and/or applications will need to use in order to authenticate with the system in the Username field.
  5. Enter the password that the developers and/or applications will need to use in order to authenticate with the system in the Password field.
  6. Select the Enable HTML Remote/VidyoRemote Interface checkbox if you want to connect and control the VidyoConnect Room or VidyoRoom using using the VidyoConnect app or the older HTML Remote/VidyoRemote Interface.
  7. In the Pair Code field, enter the pairing code that will be used to connect your VidyoConnect app with your VidyoConnect Room or to connect your VidyoRemote 3 app with your VidyoRoom system.
    After a user downloads and opens the VidyoControl app or the VidyoRemote 3 app on their iOS or Android device, the app prompts them to enter a pairing code to connect their device with their VidyoConnect Room or VidyoRoom system. The pairing code the user must enter on their device is same the pairing code you enter in this field.
    For more information, refer to the VidyoConnect Room and VidyoControl Application User Guide.
  8. Select the Filter VidyoRemote Address checkbox if, for added security, you want your VidyoConnect Room or VidyoRoom system to communicate solely with the iOS or Android tablet that you are using for your VidyoControl or VidyoRemote app. If you select this checkbox, you must then enter the IP address of the iOS or Android tablet in the VidyoRemote IP Address field.
    Once you have done this, the VidyoConnect Room or VidyoRoom will ignore traffic from sources other than the VidyoConnect app, thereby helping to prevent hackers or others with malicious intent from accessing private communications.
  9. Click Apply.
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