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Before downloading the VidyoRemote 3 app, ensure that the following requirements have been met:

  • You must have an:

    • Apple iPad running iOS 7.1 or higher.
    • Android tablet running Android version 5.1.1 or higher.

  • The VidyoRoom system must be reachable by the VidyoRemote 3 over the Wi-Fi network.

  • TCP ports 8090 and 443 http must be opened (bi-directional) to allow communication between the VidyoRemote 3 and the VidyoRoom. TCP port 80 must also be opened for VidyoRoom SE; however, it is not required for other VidyoRoom models.

For more information contact your system administrator.

To download the VidyoRemote 3 app:

  1. Download and install VidyoRemote 3 for:

    • iOS from the App Store.
    • Android from the Google Play Store.

  2. Open VidyoRemote 3 on your device.
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