Known issue: When Neo directly dials a VidyoRoom, when Neo disconnects the VidyoRoom will stay in the conference. 

This issue experienced with these Gen3 VidyoRoom systems will be slated with when the next generation Neo Room product line.

Workaround:

  1. Join the room into a conference instead of direct call
  2. Hang up the conference via control meeting

 

Vidyo issue: GS-3651

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