Partners Blog Contact Us

Unable to control USB based PTZ camera from VidyoRoom

Follow

If you find that the camera is not functioning correctly from Vidyoroom please update the room image and client software to the latest version.

Additionally, please confirm the following:

  • USB cable is confirmed working and connected securely
  • Camera is selected under the Video options menu
  • (If applicable) Visca cable is connected to Visca Input port and dial on back of camera is set to #7

 

Was this article helpful?
0 out of 1 found this helpful

Comments

0 comments

Please sign in to leave a comment.