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VidyoPortal: Cannot make a direct call via VidyoConnect?

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In order to make a direct call (VidyoConnect->VidyoConnect) you must have scheduled meeting rooms enabled on your VidyoPortal.

 

To enable scheduled rooms:

  1. Log into the Super portal using your Super account
  2. Click Settings
  3. Click the "+" next to Feature Settings
  4. Click Room
  5. Check the box next to "Make Scheduled Rooms available on your VidyoPortal"
  6. Click Save

 

To enable scheduled rooms on your tenant:

  1. Log into the Admin portal using your Admin account
  2. Click Settings
  3. Click the "+" next to Feature Settings
  4. Click Room
  5. Check the box next to "Make Scheduled Rooms available on your tenant"
  6. Click Save
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