VidyoPortal: Cannot make a direct call via VidyoConnect?

In order to make a direct call (VidyoConnect->VidyoConnect, VidyoConnect->VidyoDesktop, VidyoConnect -> VidyoMobile, etc.) you must have scheduled meeting rooms enabled on your VidyoPortal.

To enable scheduled rooms:

1. Log into the Super portal using your Super account

For more information, see Logging in to the Super Admin portal

2. Click Settings
3. Click the "+" next to Feature Settings
4. Click Room
5. Check the box next to "Make Scheduled Rooms available on your VidyoPortal"
6. Click Save

To enable scheduled rooms on your tenant:

1. Log into the Admin portal using your Admin account

For more information, see Logging into the Admin interface.

2. Click Settings
3. Click the "+" next to Feature Settings
4. Click Room
5. Check the box next to "Make Scheduled Rooms available on your tenant"
6. Click Save