We apologize for any inconvenience caused due to recent service disruptions with the VidyoWorks™ service.
On 5/9/17 at 12:59 AM to 2:48 AM EST, the VidyoWorks Cloud VidyoReplay service experienced an interruption due to a DNS issue with Vidyo's ISP.
The VidyoWorks service is now back to normal.
Vidyo is committed to ensuring uninterrupted VidyoConferencing™ and to providing the highest quality of service to our customers. Therefore, we will continue to actively monitor the situation, investigate the root cause of the disruption, and expand our network infrastructure to avoid this situation in the future.
If you would like further information or need additional assistance, please contact VidyoCloud Support at 1-844-48-488-2227 or +1-201-620-6955.
Thank you for your ongoing support as a valued Vidyo customer.
The VidyoCloud Support Team