Log files locations:

  • NPAPI Windows (IE  browser):

    • C:\Users\%username%\AppData\Local\Vidyo\Data\User\VidyoWeb_YYYYMMDD_HHMMSS.log

    • C:\Users\%username%\AppData\LocalLow\Vidyo\Data\User\VidyoWeb_YYYYMMDD_HHMMSS.log (for IE running in protected mode)

  • NPAPI Mac( Safari browser):

    • ~/Library/Logs/VidyoWeb/VidyoWeb_YYYYMMDD_HHMMSS.log

  • Native Host Windows( Chrome, Firefox):

    • C:\Users\%username%\AppData\Local\Vidyo\Data\User\VidyoClientForWeb_YYYYMMDD_HHMMSS.log

  • Native Host Mac( Chrome,Firefox) :

    • ~/Library/Logs/VidyoClientForWeb/VidyoClientForWeb_YYYYMMDD_HHMMSS.log

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